Terms and Conditions:
Repair & Parts
Most work is done the same day, in customer's home. If the television has to be taken to the service center for further diagnostics, please allow 1-2 business days to be provided the estimate. If part(s) are required to complete the repair it may take between 3-5 business days depending on the parts availability.
Warranty
N.Y TECH TV REPAIR INC. provides a 30-day labor and a 90-days parts warranty.
Parts Warranty
NY TECH TV REPAIR will replace any malfunctioning parts that were placed inside the television unit. Only parts that have been replaced by us have a 90-day warranty. The warranty only applies if parts, which NY TECH TV REPAIR replaced, are the cause of the malfunction.
Labor Warranty
NY TECH TV REPAIR provides 30 days labor warranty only for part(s) that were replaced by NY TECH TV REPAIR.
Our warranty does not apply in the following cases:
- If the TV has been damaged or tampered with outside of our possession, in cases such as: water damage, physical damage, increased voltage in socket, above room temperature (71° F to 82° F), humidity, etc.
- If the TV has been opened by non-qualified personnel.
- If there are foreign objects inside the TV including but not limited to insects or rodents and their traces.
Payment Information
We do not share the customer's personal information with anyone else. We pride ourselves in being very confidential.
Round Trip information
All service calls are scheduled on mutual convenience.
- There is a Round Trip charge depending on the television size.
- Round Trip must be paid upfront, before any diagnostics are made.
- NY TECH TV REPAIR handles all pick up and delivery when necessary.
- Upon cancellation of any repairs, the Round Trip charge will not be refunded.
- All cancellation of appointments must be made two hours before the scheduled appointed window*, if the customer fails to cancel within that time; the Round Trip charge is not refunded.
- If customer needs to reschedule an appointment, he/she must a call minimum of two (2) hours before the appointed window*.
- If the customer decides to reschedule the appointment AFTER MISSING THE PREVIOUS APPOINTMENT, the additional charge will be the minimum rate of $30 along with the previous Round Trip charge.
- NY TECH TV REPAIR WILL ISSUE A FULL REFUND FOR THE Round Trip CHARGE ONLY IF THE CANCELATION OR RESCHEDULE IS MADE A MINIMUM OF TWO (2) HOURS BEFORE APPOINTMENT TIME*.
* Example: Appointment is at 1:00PM until 5:00PM, Customer must call by 11:00AM to cancel or reschedule in order to not be charged the additional $30, or to be issued a refund.
A technician or representative may call the customer to confirm the Round Trip and give an estimated time of arrival. If the technician or representative is not able to reach the customer they will assume they are not home and the appointment will be canceled. The additional trip will be charged only if the technician or company representative doesn't reach the customer during the appointed window. Please remember that we may or may not call.
Round Trip charges includes:
- Round trip to your home
- Pick up and delivery based on the technicians decision
- If we need parts we will come back to you as many times as needed with no extra charge
If you have any questions please, feel free to call us. We will be glad to help.
Phone: (718) 787-1301
Price List
FREE In Home Or Carry In Diagnose & Estimate
You can get $15 discount from the labor if you send request online
Tv Repair & Round Trip == Flat Labor Rate Prices
If we need order parts we will come back to you as many times as needed with no extra charge
FREE Carry In Or
In Home Estimate | Round Trip *
Pickup & Delivery | Minor Labor | Intermediate Labor | Major Labor | Diagnose & estimate
For carry in or in home |
Product Most
Brands By Size |
Price
Guaranty |
Price
Guaranty |
Price
Guaranty |
Price
Guaranty |
FREE |
| 10>20” LCD TV | $50 Round Trip * | $ 55 Minor Labor | $ 95 Intermediate Labor | $ 115 Major Labor | $ FREE- Carry in YES | | 21>37” LCD TV | $50 Round Trip * | $ 75 Minor Labor | $125 Intermediate Labor | $155 Major Labor | $ FREE- Carry in YES | | 38>50” LCD TV | $60 Round Trip * | $95 Minor Labor | $145 Intermediate Labor | $225 Major Labor | $ FREE- Carry in YES | | 51>70” LCD TV | $60 Round Trip * | $125 Minor Labor | $175 Intermediate Labor | $255 Major Labor | $ FREE- Carry in YES | | 42>70” PLASMA | $60 Round Trip * | $135 Minor Labor | $175 Intermediate Labor | $225 Major Labor | $ FREE- Carry in YES | | 40>70” PROJECTION | $70 Round Trip * | $145 Minor Labor | $175 Intermediate Labor | $255 Major Labor | $ FREE - No Carry In | | Picture Tube 13>32” | $50 Round Trip * | $75 Minor Labor | $110 Intermediate Labor | $155 Major Labor | $ FREE - No Carry In | | Picture Tube 33>40” | $50 Round Trip * | $ 95 Minor Labor | $125 Intermediate Labor | $165 Major Labor | $ FREE - No Carry In |
* UPON TECHNICIANS ARRIVAL ROUND TRIP MUST BE PAID UPFRONT
** In most brands the first two digits of model number is size of the screen
| Appoitment areas, Date & Time |
|---|
| Area |
Dates |
Time |
| Manhattan + Bronx |
Tue, Thu, Sat |
12pm - 5pm |
| Brooklyn + Queens |
Mon, Wed, Fri, Sun |
12pm - 5pm |
| Brooklyn Only |
Mon, Wed, Fri, Sun |
8am - 12pm |
| Staten Island |
Mon, Sat |
5pm - 9pm |
| * Call for date availability if our schedule doesn't match with yours |
# If customer cannot provide access to the television set, or cannot aid the Technician in moving it to a reasonable working space, the extra technician charge will be applicable. Only in the case of televisions over 38" will the extra technician charge be considered. Dismounting the television is solely the customer's responsibility, and is not included in the labor charge. If the customer does not wish to personally remove the television, the appointment may be rescheduled, and the extra technician charge may apply.
Accredited by the Better Business Bureau
With a Satisfactory Record of Customer Experience!
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